Privacy Policy for Goldwyne.com

Effective Date: 26/May/2025

At Goldwyne.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit or interact with our website or services.

1. Information We Collect

We collect personal data such as name, email address, phone number, company name, and any other information voluntarily submitted via forms or interactions with our services.

2. Technical Data Collection

We collect technical data such as IP addresses, browser types, device identifiers, and access logs to ensure secure and optimized relay state operations.

3. Use of Relay State Logs

We process data from relay states to enhance network performance, detect errors, and maintain uptime across distributed infrastructure.

4. Cookies and Tracking Technologies

Goldwyne.com uses cookies, beacons, and similar technologies to improve your browsing experience and analyze traffic.

5. Purpose of Data Collection

We collect data for purposes such as providing services, customer support, account management, analytics, and communication.

6. Legal Basis for Processing (GDPR)

For users in the EEA, we process your personal data under legitimate interests, consent, contract necessity, and legal obligations.

7. Consent

Where required, we obtain your consent before collecting or processing personal information, especially for marketing or analytics purposes.

8. Data Sharing

We do not sell or rent your personal data. We may share it with trusted third parties such as cloud service providers, analytics platforms, and regulatory authorities where legally required.

9. Third-Party Services

Our site may link to or integrate third-party services (e.g., cloud relay providers or analytics). These services have their own privacy policies.

10. Relay Infrastructure Monitoring

Relay state metrics and logs are monitored solely to ensure service stability and are anonymized before analysis.

11. Security Measures

We employ SSL encryption, firewalls, access controls, and routine audits to safeguard data.

12. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your credentials and ensuring the accuracy of your profile information.

13. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

14. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from children.

15. Access and Correction

You may request access to, correction of, or deletion of your personal data by contacting us.

16. Opt-Out Options

You may opt out of receiving marketing emails or withdraw consent to data processing at any time via email or user settings.

17. International Data Transfers

If we transfer your data internationally, appropriate safeguards such as Standard Contractual Clauses are in place.

18. Automated Decision Making

We do not engage in profiling or automated decision-making that significantly affects individuals.

19. User Rights under GDPR/CCPA

Depending on your location, you may have rights to access, correct, delete, or port your data, or to object to its use.

20. Data Breach Notification

In the event of a data breach, we will notify affected users and regulatory authorities as required by law.

21. Do Not Track Signals

Our website currently does not respond to browser-based “Do Not Track” signals.

22. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted with a revised effective date.

23. Contact Information

Email: info@goldwyne.com

Phone: +254 708 333 777